Refund policy

Return instructions

Call us

Tel: +971 4 3232549

Our Customer Care team will provide a return form via email, along with instructions for processing your return. 

Print it

Our customer care team will provide you with a pre-paid return label issued by TCS via email. Simply print the label from your email, and complete & print the return form.

Pack it

Carefully pack your items to be returned, including all original packaging, into the box and include the completed return form. Seal the box and affix the prepaid label to the outside.

Ship it

Take the package to any TCS location. Full instructions are included in the return label email.